Wunder | Drupal Companies - Client Survey 2014

This survey is for Clients of Drupal agencies/service providers to give feedback on their experiences. Other surveys are available for Staff or Drupal business owners/managers. More information can be found in this blog post.

The aggregated anonymous results will be used to develop the content for the Business Track at Drupalcon Europe in September, with the intention of helping Drupal businesses to improve.

Thank-you for your input

Your Organisation Type

Annual Budget for Web Projects

Your Role

Country you are based in

Please rate Drupal Suppliers in the following areas based on your own experiences

	excellent	good	poor	terrible
Marketing and Promotion	Marketing and Promotion - excellent	Marketing and Promotion - good	Marketing and Promotion - poor	Marketing and Promotion - terrible
Sales, Proposals and Pitching	Sales, Proposals and Pitching - excellent	Sales, Proposals and Pitching - good	Sales, Proposals and Pitching - poor	Sales, Proposals and Pitching - terrible
Understanding Your Business / Problems	Understanding Your Business / Problems - excellent	Understanding Your Business / Problems - good	Understanding Your Business / Problems - poor	Understanding Your Business / Problems - terrible
Taking care of the customer relationship	Taking care of the customer relationship - excellent	Taking care of the customer relationship - good	Taking care of the customer relationship - poor	Taking care of the customer relationship - terrible
Coding / Development	Coding / Development - excellent	Coding / Development - good	Coding / Development - poor	Coding / Development - terrible
Project Management / Delivery	Project Management / Delivery - excellent	Project Management / Delivery - good	Project Management / Delivery - poor	Project Management / Delivery - terrible
Financial Management and Stability	Financial Management and Stability - excellent	Financial Management and Stability - good	Financial Management and Stability - poor	Financial Management and Stability - terrible
General Business Management	General Business Management - excellent	General Business Management - good	General Business Management - poor	General Business Management - terrible
Quality of Team Members	Quality of Team Members - excellent	Quality of Team Members - good	Quality of Team Members - poor	Quality of Team Members - terrible
Quality of Leadership Team	Quality of Leadership Team - excellent	Quality of Leadership Team - good	Quality of Leadership Team - poor	Quality of Leadership Team - terrible
Communication	Communication - excellent	Communication - good	Communication - poor	Communication - terrible
Professionalism	Professionalism - excellent	Professionalism - good	Professionalism - poor	Professionalism - terrible
Quality and Reliability	Quality and Reliability - excellent	Quality and Reliability - good	Quality and Reliability - poor	Quality and Reliability - terrible
Nice to work with	Nice to work with - excellent	Nice to work with - good	Nice to work with - poor	Nice to work with - terrible

What other feedback would you give Drupal agencies and service providers?

Provide feedback about things you find good and bad about your experiences with Drupal service providers that will help them to improve to provide you with a better service

How do Drupal companies compare with other suppliers you use in other areas - eg proprietary vendors, general digital agencies etc?

What do you find to be the biggest blockers to success on your web projects?

What challenges do you tend to find get in your way when you are trying to deliver a project?

Drupal Companies - Client Survey 2014

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